Shipping and return policies for MELATONINI

Shipping Info
All orders are shipped from Belgium within 5 days. In order to keep shipping costs down, packages are shipped by regular mail without tracking. As such we cannot guarantee a delivery date and are not responsible to issue a refund on any item lost or stolen during the shipping process. For orders within the EU, please allow for up to 2 weeks for delivery, and up to 4 weeks for international orders.

If the system quotes you an absurd shipping cost (ie. 200€), it's because we do not currently ship to your country and this currently the best workaround that the system will allow. Sorry for the inconvenience and we hope to find a better solution in the near future.

It is the customers responsibility to be available for delivery or to pick up packages held at the post office. Shipping costs will not be refunded on any returned packages. Customer is responsible for any additional costs associated with international shipping including customs fees and tax.

Given all that, thank you for your order and your support!
Return Policy
All orders are shipped from Belgium within 5 days. In order to keep shipping costs down, packages are shipped by regular mail without tracking. As such we cannot guarantee a delivery date and are not responsible to issue a refund on any item lost or stolen during the shipping process. For orders within the EU, please allow for up to 2 weeks for delivery, and up to 4 weeks for international orders.

If the system quotes you an absurd shipping cost (ie. 200€), it's because we do not currently ship to your country and this currently the best workaround that the system will allow. Sorry for the inconvenience and we hope to find a better solution in the near future.

It is the customers responsibility to be available for delivery or to pick up packages held at the post office. Shipping costs will not be refunded on any returned packages. Customer is responsible for any additional costs associated with international shipping including customs fees and tax.

Given all that, thank you for your order and your support!